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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Closing the Sale and Implementation | - Sales closure techniques
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
HP Selling HP Document Solutions Sample Questions:
1. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?
A) resource constraints, decreasing budgets, adapting to change, and ROI
B) customization of document output for specific process steps
C) protection of intellectual data form research and development, and finances
D) the need to print specific font and printing checks with special inks and toners
2. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the development of processes forprinting special fonts and bar codes
B) the document management system the customer wants to deploy
C) the management of output from non-windows environments
D) the number of IT help desk calls that relate to printer issues
3. Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
A) Do you need to securely deploy new printers?
B) Would you like to restrict unauthorized output?
C) Do you require bill heavy print users?
D) Do you want to deploy HP printers on non-HP platforms?
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B |
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