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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
1. What is an important security pain point for any organization's print management infrastructure?
A) workflow bottlenecks that create processing delays
B) print output and workflow between users and devices that are at risk
C) lack of control that makes it impossible to directly bill high print users
D) lack of control that makes it impossible to control color and special media usage
2. Why is itimportant to continually qualify any particular opportunity?
A) to decide whether or not to offer a discount on HP supplies
B) to determine a suitable length of contract
C) to determine if the customer will install HP Web Jetadmin
D) to decide whether ornot to continue to pursue the opportunity
3. What are the elements that make up the Infrastructure category of the HP document solutions strategy?
A) security,HP Universal Print Driver, host printing, device extension and hardware
B) enterprise-wide printing, printing outsource infrastructure, network security and document distribution
C) job accounting, device management and asset management
D) content capture, forms automation, LANFax and HP output management
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B |
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