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IBM 00M-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Adoption | - Customer onboarding and deployment basics - Migration considerations from legacy systems |
| Topic 2: Licensing and Packaging | - Subscription models and offerings - Deployment options and service tiers |
| Topic 3: Product Capabilities | - Social networking and communities - File sharing and content management - Email and communication services - Web meetings and collaboration tools |
| Topic 4: Sales and Positioning | - Business value and ROI messaging - Target customer segments and use cases |
| Topic 5: IBM SmartCloud for Social Business Overview | - Cloud-based collaboration and social business concepts - Core product positioning and value proposition |
| Topic 6: Competitive and Market Knowledge | - Key advantages over alternative solutions - Competitive differentiation in collaboration market |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Question 1
What is the purpose of a part number for an overage fee?
A. None of the above
B. To bill customers when they exceed their purchased authorized user entitlement
C. To bill customers when their stock price exceeds their market value
D. To bill customers whose inbound email exceeds their SPAM threshold
Question 2
Which of the following is a potential sales opportunity for SmartCloud for Social Business?
A. Whitespace customers who do not currently do business with IBM.
B. All of the above
C. Lotus customers that have stated an intent to move to another collaboration platform.
D. A satisfied Lotus customer.
Question 3
What is the purpose of a Ramp-up?
A. To allow the customer to buy extra file storage
B. To allow the customer to ramp up their payments according to their revenues
C. To allow the customer to phase in integrated apps
D. To allow the customer to deploy in incremental steps and be billed accordingly until the full subscription amount is deployed
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: D |
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